Neteller casino deposit and withdrawal guide

Neteller is one of the leading internet e-wallet providers. It's safe, secure payment processing system, competitive fees and widespread support with online casinos have made it a popular choice among internet gamblers.

All you need to open a Neteller account is an email address and a bank account or a credit card. Once set up, you can use it to make payments and withdrawals, often at less cost than other conventional payment methods.

neteller-guide-32redNeteller is supported by most leading online casinos, including 32 Red Casino.

Neteller offers customers the following advantages:

  • The ability to perform transactions without communicating bank account or credit card details.
  • Ease of registration – opening an account takes mere moments.
  • A free prepaid Mastercard for verified accounts.
  • No charges on receiving funds from online casino accounts into your Neteller account.
  • Accepted at thousands of online casinos, retail websites and services.

How does Neteller work?

Neteller is simple and quick to operate:

  1. Create an account.
  2. Deposit funds in your Neteller e-wallet.
  3. Use those funds to top up your online casino account.
  4. Withdraw winnings and other funds from your online casino account.

The following diagram explains how you can use Neteller to make online purchases and casino deposits.

Neteller How It Works

Operating costs

Neteller’s fees and charges are competitive, comparing favorably with rival e-wallets such as Skrill in terms of operating costs, ease of use and processing times.

Neteller offers a range of payment options. The costs and estimated processing times for transfers are listed in the tabled below:

Depositing funds in your Neteller e-wallet

Method Fee Funds available
Bank transfer Free 2-5 working days
Credit card 1.75% Instantly
E-wallets Free Instantly
Paysafecard 7.5%  Instantly
Ukash 3% Instantly

Withdrawing funds from your Neteller e-wallet

Method Fee Funds deposited
Bank Transfer $10 Instantly in selected European countries, 3-5 working days for the rest of the world.
Neteller Net+ prepaid Mastercard Free - $6 Instantly
Cheque $10/€7.50 Europe: 2-5 working days

Rest of the world: 5-12 working days

Residents in non-European countries can request an Express Delivery cheque. This costs €25 and is delivered in 1-2 working days.
Bank draft $10-30 Standard: 10-21 working days

Express: 1-2 working days
Member wire $12.75 2-7 working days

Sending funds using Neteller

Method Fee Notes
Neteller account to Neteller account Free
Deposit at a casino using Neteller account Free Some casinos may apply fees.


There are some additional charges:

  • If an account is left inactive for 14 months, the owner will be charged a €30 inactivity fee. Should the available funds in the account be less than €30, those funds will be taken but the remaining balance not charged.
  • Should a transaction involve currency conversion, the recipient will be charged a 2.95% conversion fee.

It is however free to receive funds into your Neteller e-wallet.

Opening an account

Opening an account with Neteller is easy. The registration process is quick, and there are no charges for setting up. In order to register for a basic account, all you need is an email address, and a credit card or bank account.

Neteller Sign Up Page

To set up a basic account:

  1. Visit
  2. Click the ‘sign up’ link.
  3. Enter your email address in the two email fields, select your country of residence and your desired currency, and click the ‘continue’ button.
  4. Complete the form and click the ‘continue’ button.
  5. Your account has now been created, and your Account ID and Secure ID will be displayed on the screen. These are essential when it comes to logging into Neteller. You’ll also receive these numbers by email.

This will only set up a basic, unverified account with major restrictions. These include restrictions on the amounts of money you can send, and you will not be able to withdraw funds from an unverified account. Instructions on how to verify your account can be found later in this guide.

Adding funds to your Neteller e-wallet

Crediting your Neteller account is easy to do. For an overview of the costs and processing time, please refer to the table earlier in this guide. The amount of credit in your account is shown at the top of the screen.

Neteller Deposit Funds

To credit your account:

  1. Visit
  2. Click the ‘sign in’ link and log in using your account credentials.
  3. Click the ‘money in’ link.
  4. Select the deposit method you wish to use.
  5. Follow the on-screen instructions to complete the transaction.

Making a deposit using your Neteller account on 32 Red Online Casino

Because Neteller has been specifically designed for processing online transactions, leading casinos such as 32 Red support Neteller for both payments and withdrawals. Neteller transactions are especially safe with 32 Red, as the transaction is handled completely within the software, without you being redirected to external websites.

Neteller 32 Red Deposit Funds

To deposit funds in your 32 Red account:

  1. Visit the 32 Red Casino website, sign up for an account, install the software.
  2. Open the 32 Red software and log in.
  3. Click the ‘bank’ button.
  4. Select the ‘deposit’ tab.
  5. Select ‘Neteller’ from the list of payment options.
  6. Enter your Account ID and Secure ID, select the amount you wish to deposit, and click the ‘next’ button.
  7. When prompted, confirm that you wish to proceed with the transaction.
  8. The funds will now be credited to your account.

Withdrawing funds from 32 Red using Neteller

Withdrawing funds is no less difficult. As long as there are enough funds present in your account to cover the minimum withdrawal, you can transfer your casino balance to your Neteller e-wallet simply, safely and quickly.

Neteller 32 Red Withdraw

To withdraw your funds:

  1. Open the 32 Red casino software and log in.
  2. Click the ‘bank’ button.
  3. Click the ‘withdraw’ tab.
  4. Enter the amount you wish to withdraw.
  5. If Neteller is not listed as the preferred method of payment, click the ‘change method link’.
  6. Select Neteller from the list of payment types and ensure your Neteller account number is correct.
  7. Enter the email address you used to register your account with, and tick the terms and conditions checkbox.
  8. Click the ‘next’ button.
  9. Confirm the details listed are correct and click the ‘next’ button.
  10. Click the Withdraw button to confirm the transaction.

Should you decide you don’t want to go through with the transfer, you can reverse the transaction. The funds will then be credited back to your casino account.

Neteller Reverse Transaction
To do this:

  1. Open the 32 Red software and log in.
  2. Click the ‘bank’ button.
  3. Select the ‘reverse withdrawal’ tab.
  4. Provided the transaction hasn’t been processed, the amount available will be shown. Select ‘reverse all’ to reverse all pending transactions, or ‘other’ to reverse a specific amount.
  5. Click the ‘next’ button, then click the ‘reverse withdrawal’ button when prompted to cancel the transfer.

Increasing your limits: Verifying your account

The first step to increasing your withdrawal/transaction limit is to verify your account. Once you’ve completed the initial registration, your account is still unverified.  Unverified accounts have number of restrictions in place, including:

Feature Unverified Verified
Maximum deposits $2,850/lifetime (all payment methods) $467,300/month (using bank account,  credit cards and other payment options)
Withdraw funds from e-wallet No Yes
Credit card deposits $150 max. $4,000/30 days
Max. Neteller money transfers (account-to-account) One Unlimited
Neteller money transfer sending limit Max. $100 $5,000 per transaction (verified friend); $50,000 per transaction (merchant)
Neteller money transfer receiving limit Max. $300 $5,000 per transaction (verified friend); $50,000 per transaction (merchant)
Can apply for Net+ pre-paid Mastercard? No Yes
Deposits via international bank transfer $1,100 per transaction $400,000 monthly

To verify your account, you’ll need a photograph or scan of a state-issued form of ID, such as a passport or a driver’s license. Once you have this:

  1. Visit
  2. Click the ‘sign in’ link and log in with the account ID and secure ID numbers you were sent, along with your password.
  3. Click the ‘account’ link.
  4. Click the ‘verify’ link next to identity.
  5. Click the ‘provide identity documents’ link and follow the instructions.

Increasing your limits: become a VIP

Another way of boosting your limits is to join Neteller’s VIP program. Although most customers will find the standard verified account to be more than adequate for their needs, the four-tiered VIP program offers high volume customers a number of incentives and advantages.

These include:

  • Higher transfer limits to merchants (Silver: $43,000/year, Gold: $105,000/year, Platinum: $560,000/year, Diamond: $2,290,000/year)
  • Free withdrawals (gold, platinum, diamond)
  • Lower FX fees on international transactions (gold, platinum, diamond)
  • Dedicated VIP chat (gold, platinum, diamond) and VIP manager (platinum, diamond) services
  • Flexible transaction limits (gold, platinum, diamond)
  • Bonus NETELLER Reward Points (Silver and gold: 1 point per $1, platinum: 1.25 points per $1, diamond: 1.5 points per $1)

Your eligibility is based on your transfer activity, and VIP status is awarded as soon as your account reaches a certain level of activity.


Neteller’s strong reputation is well deserved, offering its customers and merchants – including most of the top online casinos – quick, reliable payments with high levels of security and competitive fees.

If there is a downside, it’s that verify your account isn’t an automated process. However, the advantages verification offers easily outweigh the slight inconvenience of this.

Finally, here are some additional facts about Neteller:

  • Services available in most major countries and territories except the USA and Canada.
  • 24/7 support via FAQs guides, tutorial videos, email, chat (VIP only) and telephone.
  • Call centers in Australia, Brazil, Cyprus, France, Japan, Germany, Spain, Sweden and the United Kingdom.
  • Send and receive funds to friends as well as merchants.
  • 128-bit encryption.
  • Regulated by Great Britain’s Financial Services Authority (FSA).
  • Offices in London and Cambridge, United Kingdom, Quebec and Montreal, Canada, and on the Isle of Man.
Add comment

Security code

Best online casinos

Royal PandaRoyal Panda